InsureWell Konnect

Connecting Healthcare.
Intelligence. Benefits.

InsureWell Konnect powers the digital connection between healthcare providers, HMOs, employers, beneficiaries and health systems — from eligibility and telemedicine to authorization, treatment, claims and settlement.

Explore IK‑DHX →
IK‑DHX Ecosystem

One platform. One connected healthcare journey.

Every beneficiary, hospital, HMO, pharmacy and international partner moves through the same digital exchange — in real time.

IK-DHX THE EXCHANGE Beneficiary HMO / Payer Hospital Pharmacy International Provider AUTHORIZATION CARE CLAIM SETTLEMENT
The Engine Behind Every Service

Six connected capabilities. One exchange.

IK‑DHX is the technology spine that powers everything below — the plumbing of eligibility checks, telemedicine sessions, claims and settlement running underneath each service line, not a separate product bolted on.

Digital Health Benefits

Eligibility, benefits, member management and payer connectivity, all verified in real time.

Telemedicine

Virtual consultation, clinical documentation, referrals and e-prescriptions in one flow.

Provider Network

Domestic and international hospitals, specialists, pharmacies and diagnostic providers.

Authorization & Care Management

Pre-authorisation, referrals, case management and clinical workflows, tracked end to end.

AI‑Powered Claims Intelligence

Claims validation, duplicate detection, tariff checking and anomaly detection — with human-assisted adjudication.

Settlement & Reconciliation

Provider billing, claims approval, reconciliation and payment tracking, fully visible to both sides.

Our Services

One platform. Six connected service lines.

InsureWell Konnect runs as an integrated marketplace and TPA platform — “Care Without Walls” — spanning direct doctor access, administration, assistance, corporate health, wellness and lifestyle.

Consult a Doctor Now

Instant mapping to licensed doctors and clinics near you in Nigeria, or virtual consultations with specialists locally and cross-border — with digital prescriptions and lab orders on the spot.

Healthcare Administration & TPA

Digital administration for HMOs, payers and self-funded plans — member eligibility verification, pre-authorizations, automated adjudication, cost containment and provider settlement.

Medical Assistance & Global Access

24/7 care coordination, specialist referrals, Guarantees of Payment (GOP), emergency medical evacuations and cross-border treatment access across African and international hubs.

Corporate Health Solutions

Employee healthcare management, pre-employment screenings, annual health checks, executive health packages and corporate health analytics dashboards.

Wellness & Preventive Healthcare

Direct consumer and corporate booking for tiered health checks — Essential, Comprehensive, Executive — plus preventive screening reminders and lifestyle risk assessments.

Gym & Spa Marketplace

Connects users directly with verified fitness centres, personal trainers, spas and wellness providers through a seamless digital booking process.

Doctor consulting a patient
Consult a Doctor Now

Real doctors, on your terms

Walk into a mapped clinic near you or open a video consult from your phone — same licensed-doctor standard either way.

Airplane wing above the clouds, representing medical travel
Medical Assistance & Global Access

When care means a flight

Evacuations, second opinions and cross-border treatment — coordinated door to door.

Healthcare Without Borders

Connecting African patients and payers to trusted care — locally and globally.

Our international provider network is being developed to support specialist referrals, international treatment, second opinions, pre-authorisation, case management, negotiated tariffs and coordinated settlement.

Nigeria
Ghana
Kenya
South Africa
Egypt
UAE
India
UK
AfricaInternational

IK‑DHX emphasizes the digital transaction infrastructure underneath the journey — clinical referral, provider matching, medical review, treatment estimate, authorization, guarantee of payment, treatment, claims, settlement and follow-up — not just medical-assistance coordination on top of it.

Residential neighbourhood, representing community and corporate coverage
Corporate Health

Coverage that follows your people

Screenings and executive health packages wherever your team lives and works.

Laptop showing digital claims and administration dashboard
Administration & TPA

Claims, settled digitally

Eligibility, pre-authorization and adjudication running on one exchange.

Pharmacy shelves stocked with medicine
Wellness & Preventive

From prescription to pickup

Verified pharmacy and provider partners, mapped and ready near you.

Technology & Intelligence

Intelligence behind every healthcare transaction.

Claims are reviewed for duplicate submissions, tariff inconsistencies, documentation gaps, unusual utilization, potential anomalies and coding inconsistencies.

AI-assisted review with human decision control. Not automated approval — a second set of eyes on every transaction, with a person making the final call.
Duplicate claims
Tariff inconsistencies
Documentation gaps
Unusual utilization
Coding inconsistencies
Connect patients.Connect providers.Connect HMOs. Connect employers.Connect pharmacies.Connect international care.

Healthcare. Connected.

InsureWell Konnect is building IK‑DHX, a digital health-benefits exchange and intelligence platform connecting beneficiaries, healthcare providers, HMOs, employers, pharmacies and international healthcare providers — one connected digital healthcare journey, from eligibility to settlement.

Explore IK‑DHX →
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About InsureWell Konnect

Connecting Healthcare. Creating Intelligence. Improving Lives.

InsureWell Konnect is a healthcare intelligence and digital health platform transforming how healthcare is accessed, managed and delivered.

We connect employers, individuals, healthcare providers, HMOs and healthcare partners through an intelligent digital ecosystem that brings together healthcare operations, claims management, provider networks, telemedicine, data analytics, artificial intelligence, wellness and preventive care.

Our approach goes beyond managing healthcare after illness occurs. We use technology, data and human expertise to help identify risks earlier, encourage preventive care, improve healthcare experiences and support better healthcare decisions.

Making Healthcare Smarter and More Connected

Through our platform, we help organisations manage healthcare more efficiently, enable providers to deliver better-connected services, and give individuals a simpler and more personalised healthcare journey.

Our technology supports the healthcare lifecycle—from healthcare access and provider coordination to claims, analytics, wellness, prevention and ongoing engagement.

We believe the future of healthcare is proactive, personalised, connected and intelligent. That is why we are building a healthcare ecosystem designed to move healthcare from a reactive model of treatment after illness toward a model focused on prevention, early intervention, better outcomes and sustainable healthcare costs.

Built for Africa. Connected to the World.

InsureWell Konnect is being built with the realities of African healthcare in mind while creating the partnerships and technology required to connect patients and providers across borders.

Our Vision

To make quality healthcare more accessible, intelligent, connected and sustainable for everyone we serve.

InsureWell Konnect — Connecting Healthcare. Creating Intelligence. Improving Lives.
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Platform Preview — In Development
For HMOs

See the whole healthcare transaction — eligibility to settlement.

IK‑DHX gives HMOs one connected view of every transaction their members generate — eligibility, authorization, claims and settlement, with AI-assisted review and a human always making the final call.

IK-DHX · HMO Authorization Dashboard (Preview)
Authorizations
Claims Review
Eligibility
Settlement
Analytics
18,204
ACTIVE MEMBERS
42
PENDING AUTHORIZATIONS
312
CLAIMS THIS MONTH
96.2%
APPROVAL RATE
St. Mary's Hospital — Authorization #2291
Beneficiary: A. Okafor · Requested 2 mins ago
Pending
Reliance Clinic — Authorization #2290
Beneficiary: B. Adeyemi · Requested 14 mins ago
Approved
Greenview Pharmacy — Claim #8841
Prescription benefit check · Flagged for review
AI Flagged
Federal Medical Centre — Claim #8839
Settlement processed
Settled

What this will include

Built on the IK‑DHX core transaction spine, tailored for HMO workflows.

Real-time eligibility verification
HMO authorization dashboard
Claims review & approval/rejection
Settlement tracking
Basic analytics & reporting
Notifications on every transaction

Want early access as an HMO partner?

We're building this alongside pilot partners. Reach out and let's talk.

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Platform Preview — In Development
For Individual Out-of-Pocket Payers

Quality healthcare and wellness, without an HMO plan.

Not everyone accesses care through an employer or HMO. IK‑DHX gives individuals paying directly a simple way to book care, verify pricing upfront, and track every visit — the same digital rigor, without the plan.

IK-DHX · Individual Access (Preview)
Book a Service
Price Estimate
My Visits
Wellness & Checks
Payment History
3
BOOKINGS THIS YEAR
₦18,500
LAST VISIT COST
1
UPCOMING APPOINTMENT
Verified
PROVIDER PRICING
General Consultation — Reliance Clinic
Upfront price shown before booking
Upcoming
Comprehensive Health Check
Greenview Diagnostics · Completed
Paid
Dental Cleaning
St. Mary's Hospital · Receipt available
Paid
Annual wellness reminder
Preventive screening due
New

What this will include

Direct, transparent access to care — no HMO membership required.

Direct booking with verified providers
Upfront, transparent pricing
Wellness & preventive health checks
Digital visit & payment history
Gym & spa marketplace access
Notifications on every booking

Want to be first in line when this launches?

Reach out and we'll keep you posted as direct booking comes online.

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Platform Preview — In Development
For TPA / Health Care Intermediaries

Administration infrastructure, not more spreadsheets.

IK‑DHX gives third-party administrators and healthcare intermediaries the digital backbone for eligibility, adjudication, cost containment and provider settlement — across every scheme they administer.

IK-DHX · TPA Administration Console (Preview)
Schemes Overview
Adjudication Queue
Cost Containment
Provider Settlement
Compliance Reports
6
SCHEMES ADMINISTERED
211
CLAIMS IN ADJUDICATION
₦12.8M
COST CONTAINMENT (MTD)
98.1%
SLA COMPLIANCE
Scheme: Lagos State Retirees — Batch #114
312 claims · Auto-adjudication complete
Processed
Scheme: Zenith Corporate Plan — Batch #089
Tariff variance flagged for review
Query Raised
Provider Settlement Run
44 providers · Scheduled for Friday
Scheduled
Quarterly Compliance Report
Q3 · Ready for export
Ready

What this will include

The administrative engine underneath every scheme IK‑DHX touches.

Multi-scheme eligibility verification
Automated adjudication
Cost containment & tariff intelligence
Provider settlement & reconciliation
Compliance & regulatory reporting
Notifications across every scheme

Administer schemes? Let's talk infrastructure.

We're building this alongside pilot TPA and intermediary partners.

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Platform Preview — In Development
For Healthcare Providers

Get paid. Get connected. Grow your payer relationships.

IK‑DHX gives hospitals and clinics one place to verify coverage, request authorization, submit claims and track settlement — with full visibility into every step.

IK-DHX · Provider Dashboard (Preview)
Eligibility Check
Authorizations
Claims Submission
Settlement Status
Provider Performance
128
CLAIMS SUBMITTED
109
APPROVED
14
PENDING REVIEW
3.2 days
AVG. SETTLEMENT TIME
Claim #4471 — C. Nwosu
Consultation + Lab · Submitted today
Under Review
Claim #4469 — F. Balogun
Minor procedure · Approved
Approved
Claim #4468 — T. Musa
Tariff mismatch flagged
Query Raised
Claim #4465 — O. Eze
Settlement paid
Settled

What this will include

The provider side of the same core transaction spine — nothing you enter twice.

Beneficiary lookup & eligibility check
Authorization request workflow
Digital claim submission
Settlement status tracking
Notifications on every decision
Provider performance analytics

Want your facility on the Provider Network?

We're onboarding pilot hospitals and clinics. Reach out and let's talk.

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Platform Preview — In Development
For Employers

A smarter way to manage employee healthcare.

See how your organisation's healthcare benefit is actually being used — coverage, claims and cost, in one dashboard instead of scattered reports.

IK-DHX · Employer Dashboard (Preview)
Coverage Overview
Employees
Claims Visibility
Utilization
Cost Analytics
642
EMPLOYEES COVERED
37
ACTIVE CLAIMS
81%
WELLNESS ENGAGEMENT
₦4.2M
MONTHLY SPEND
Engineering Dept. — Coverage Renewal
142 employees · Due in 18 days
Upcoming
Claim spike — Malaria treatment
Q3 seasonal trend detected
Insight
Telemedicine adoption
Up 22% this quarter
On Track
Executive Health Package
12 employees enrolled
Active

What this will include

Everything an HR or benefits team needs to see how healthcare spend translates into outcomes.

Employee health benefit management
HMO management & provider access
Claims visibility & utilization analytics
Telemedicine access for staff
Health-cost intelligence
Occupational & executive healthcare

Want to explore this for your organisation?

Let's talk about what a connected benefit programme could look like for your team.

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Platform Preview — In Development
For Beneficiaries

Your coverage, care and claims, in one connected place.

No more wondering if you're covered, or chasing a hospital for updates. See your coverage, authorizations and claims the moment they happen.

IK-DHX · My Coverage (Preview)
My Coverage
Authorizations
Claims History
Dependants
Notifications
Active
COVERAGE STATUS
1
ACTIVE CLAIM
3
DEPENDANTS
142 days
UNTIL RENEWAL
Authorization approved — Consultation
Reliance Clinic · Today
Approved
Prescription ready for pickup
Greenview Pharmacy
Awaiting Pickup
Claim #7710 — Lab Test
Submitted by provider
Processing
Annual check-up reminder
Preventive care due
New

What this will include

Everything you need to see about your own coverage and care, without a phone call.

Secure login & personal profile
Real-time coverage status
Authorization & claims history
Prescription & pharmacy tracking
Notifications on every update
Telemedicine & preventive care access

Curious when this launches?

Reach out and we'll keep you posted as the beneficiary experience comes online.